Policy - Sacramento Airport Shuttle

Aug 29, 2018


Welcome to Wego's policy page for Sacramento Airport Shuttle. We understand the importance of providing clear guidelines and information to our valued customers. In this policy page, we aim to provide you with comprehensive and detailed information about our travel and tourism ground transportation policies. Please take some time to read through the following sections to ensure a smooth and hassle-free experience when using our shuttle services.

Cancellation Policy

At Wego, we understand that plans can change unexpectedly. If you need to cancel your reservation for the Sacramento Airport Shuttle, please notify us at least 24 hours in advance. This will allow us to accommodate other passengers and make the necessary adjustments to our schedule. Cancellations made within 24 hours of the scheduled pick-up time may be subject to a cancellation fee. We appreciate your understanding.

Reservation Policy

Making a reservation for the Sacramento Airport Shuttle is easy and convenient. You can book your shuttle online through our website or by calling our customer service center. We recommend making reservations at least 24 hours in advance to ensure availability, especially during peak travel seasons. Walk-in bookings are accepted on a space-available basis, but we encourage you to book in advance to secure your seat.

Baggage Policy

When traveling with Wego's Sacramento Airport Shuttle, we allow each passenger to bring one standard-sized suitcase and one personal item, such as a laptop bag or handbag, free of charge. Additional baggage may be subject to an extra fee, so please inform us in advance if you plan to bring oversized or excessive luggage. Our friendly drivers will assist you with loading and unloading your baggage, ensuring a comfortable journey for everyone.

Child Safety Policy

Wego prioritizes the safety of all passengers, especially children. We provide child safety seats upon request, free of charge. Please notify us in advance if you need a child safety seat so that we can ensure availability. Our drivers are trained to install and secure the seats properly, providing peace of mind for you and your little ones during the journey.

Timeliness Policy

At Wego, we understand the importance of punctuality when it comes to airport transportation. We strive to arrive at the designated pick-up location on time to ensure a smooth departure. However, due to unforeseen circumstances such as traffic or weather conditions, slight delays may occur. Rest assured that our drivers will do their best to minimize any inconvenience caused. We recommend allowing sufficient time for your journey, taking into account possible delays.

Customer Feedback Policy

Your satisfaction is our priority, and we value your feedback. We appreciate any comments or suggestions you may have regarding our Sacramento Airport Shuttle or any aspect of our service. Your feedback helps us improve and provide you with an even better travel experience. You can share your feedback through our website or by contacting our customer service center. We look forward to hearing from you!

Contact Us

If you have any further questions or concerns regarding our policy for the Sacramento Airport Shuttle, please don't hesitate to reach out to us. Our dedicated customer service team is available to assist you. You can find our contact information on our website or call us directly. We are here to ensure your journey with Wego is smooth, comfortable, and enjoyable.


Thank you for taking the time to read through our policy page for the Sacramento Airport Shuttle. We hope that this comprehensive and detailed information has provided you with clarity and assurance regarding our travel and tourism ground transportation policies. At Wego, we are committed to delivering excellent service, ensuring your journey is safe, reliable, and convenient. We look forward to serving you soon.